Privacy Policy – CityPropertyAtoZ.Online
Last Updated: April 2026
1. Introduction
CityPropertyAtoZ.Online (“Platform”, “We”, “Our”, “Us”) is committed to protecting your privacy in compliance with applicable Indian laws including the Information Technology Act, 2000 and relevant rules.
By using our Platform, submitting forms, or interacting via ads (Facebook/Instagram), you agree to this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Name
- Phone number
- Email address
- Property details submitted via forms
2.2 Form Data (Website – WordPress/Elementor)
- Property enquiry submissions
- Property listing submissions
- Any data entered in website forms
2.3 Communication Data
- WhatsApp chats, call logs, enquiry details
- Consent messages (e.g., “I Agree” confirmations)
2.4 Analytics & Tracking Data
Collected via tools such as Google Site Kit (Google Analytics, Search Console):
- IP address
- Device/browser information
- Pages visited and interaction behavior
- Traffic source (ads, search, social media)
2.5 Advertising Data
When interacting with our ads on Facebook & Instagram:
- Lead form data
- Engagement data (clicks, views, responses)
3. How We Use Your Information
We use data to:
- Generate and distribute property leads
- Facilitate communication between parties
- Track and improve marketing campaigns
- Maintain legal records for dispute resolution
- Enforce agreements, commissions, and payments
4. Consent-Based Data Sharing (Strict Clause)
- Contact details are shared only after explicit user consent
- Consent may be recorded via forms, WhatsApp, or call confirmation
- Such records shall be treated as legally valid proof of consent
Once shared, the Platform:
- Has no control over third-party actions
- Bears no liability for misuse, harassment, or disputes
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies via:
- Google Analytics (via Site Kit)
- Facebook/Instagram Pixel (if implemented)
These are used for:
- Performance tracking
- Ad optimization
- User behavior analysis
Users can disable cookies via browser settings.
6. Data Security
We implement reasonable safeguards including:
- Controlled access to data
- Secure hosting practices (WordPress environment)
However:
- No system is completely secure
- Users share data at their own risk
7. Data Retention
We may retain data:
- For operational and business needs
- For legal enforcement (commission recovery, disputes)
- For marketing and analytics purposes
Data may be retained even after deal closure where legally required.
8. Third-Party Services Disclaimer
We use third-party tools including:
- Google (Analytics, Site Kit)
- Meta (Facebook & Instagram Ads)
- Hosting providers / WordPress plugins
We are not responsible for how these third parties handle data under their own policies.
9. No Sale of Personal Data
We do NOT sell or rent personal data to third parties.
10. User Responsibility
Users agree:
- Not to misuse data received via Platform
- Not to engage in spam, harassment, or unauthorized contact
- To comply with applicable laws
11. Legal Disclosure
We may disclose user data:
- If required by law or government authorities
- To enforce agreements or recover dues
- To prevent fraud or illegal activity
12. Limitation of Liability (Critical Clause)
The Platform shall not be liable for:
- Data breaches beyond reasonable control
- Misuse of data after consent-based sharing
- Actions of third-party platforms (Google, Meta, etc.)
13. User Rights
Users may:
- Request correction of inaccurate data
- Request deletion (subject to legal/business requirements)
Requests can be sent via email.
14. Jurisdiction
This Privacy Policy shall be governed by laws of India. Any disputes shall be subject to Pune, Maharashtra jurisdiction only.
15. Policy Updates
We may update this policy at any time. Continued use of the Platform implies acceptance.
16. Contact Us
Phone: +91-8180832811
Email: citypropertyatoz@gmail.com
By using CityPropertyAtoZ.Online, submitting forms, or interacting with our ads, you provide informed consent to this Privacy Policy.